Mario Rios

Mario Rios is an experienced professional in quality control and customer care, currently serving as the Quality Control & Customer Care Manager at Loewe since September 2024. Prior to this role, Mario held the position of Senior Customer Quality Manager at lululemon Studio, where a 20% reduction in customer concerns was achieved through effective analysis and collaboration with suppliers. Mario also served as the Advanced Quality Manager at Webasto Group, leading a global team and overseeing quality planning and corrective actions, as well as holding multiple positions at Webasto Americas, including Regional Lead Warranty Engineer. With a career beginning in 1991, Mario has developed extensive expertise in quality engineering and management, supported by a Bachelor of Science in Electro-Mechanical Engineering from Universidad de Guadalajara.