Eric Pelton, MBA, PMP, CSM, is a strategic portfolio management leader with over 20 years of experience in customer success and services. Currently serving as the Senior Director of Professional Services Sales & Delivery at Loftware, they focus on driving operational and digital transformation in B2B SaaS consulting. Eric has successfully led high-budget initiatives at companies such as Salesforce, Avid Technology, and Staples, excelling in cross-functional collaboration and customer-centric strategies. They hold multiple certifications, including being a 6-time Salesforce Certified professional and a SAFe 6 Agilist. Eric's educational background includes an MBA from Framingham State University and a degree in Business Management from Bridgewater State University.
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