Jamie W.

Jamie W. is a seasoned professional with extensive experience in customer success and case management. Currently serving as a Customer Success Manager and Onboarding Specialist at Chime Technologies Inc since July 2021, Jamie has maintained a 94% customer satisfaction rate and led the highest task completion rate in the team while previously working as a Tech Support Consultant/Customer Success at eVisit. Jamie's background includes roles as a Case Manager at Jewish Families and Children's Services and a Hospital Discharge Planner at Southwest Network, showcasing skills in stakeholder engagement, adherence to protocols, and project management within the behavioral health sector. Jamie's earlier experience as a Rehabilitation Specialist at La Frontera Arizona and as a Case Manager at Choices Network of Arizona highlights a commitment to continuous improvement and client-focused care. Educational credentials include a Master’s degree in Public Administration from Grand Canyon University and a Bachelor’s degree in Psychology from Arizona State University.