Viviane Soares

Viviane Soares is a seasoned professional with 12 years of extensive experience in customer service, focusing on strategic areas such as complaint resolution and data analysis. They have held various roles, including Product Owner, where they integrate technology and innovation to enhance customer experience and drive business results. Currently serving as a Senior Performance and Growth Analyst at Loggi, Viviane focuses on optimizing processes and ensuring quality in customer interactions. They hold a Bachelor’s degree in Human Resources Management and a Master’s degree in Digital Marketing and Market Intelligence from UNINOVE.