The payer-member relationship is broken. Members hate calling customer service and navigating portals they’ve forgotten how to log in to. Meanwhile, payers spend $16B/yr to provide a member experience most actively dread.

Logical Health helps payers support the entire member journey (coverage, cost, appointment booking, claims) with agentic AI over text channels (SMS/WhatsApp/iMessage).

Using neurosymbolic AI developed via Stanford research, we deliver instant, explainable answers that build trust.

Our approach saved a large carrier $16M/year while improving member satisfaction.

Backed by A16z

Logical Health

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