Anna Jorge is a skilled professional in Customer Success, currently working at Logicalis since July 2023, focusing on mapping and building journeys for strategic clients while managing Sensedata for process optimization. Previously, Anna held several roles at Doctoralia Brasil from January 2018 to June 2023, including Customer Success Team Leader, where coordination of onboarding and ongoing teams improved relationships with over 2,500 high-touch B2C clients. Other roles included providing technical support as a Latin America Support Analyst and managing a portfolio of more than 400 clients as a Customer Success Analyst. Earlier experience at UNINTER Centro Universitário Internacional encompassed training development as an Instrutora de Treinamento and quality analysis as an Analista de Qualidade. Anna's educational background includes multiple degrees in Global Trading, Foreign Trade, and Civil Construction, alongside a forthcoming MBA in Process Management and Quality.
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