Andy Kim

Andy Kim is a seasoned professional in customer success management with extensive experience in the technology sector. Currently serving as a Senior Customer Success Manager at LogicGate since June 2025, Andy previously held the role of Strategic Customer Success Manager at Rapid7, where responsibilities included customer advocacy and acting as a strategic advisor. Andy's expertise encompasses building and managing customer relationships at various organizational levels at Dynatrace, along with collaborating with sales and support teams to enhance customer experiences. Prior roles include Technical Account Manager and Sales Development Representative at Qualys, where Andy led onboarding experiences and generated new customer pipelines. Andy holds a Bachelor of Science in International Business from San Francisco State University.