Luis Cruz is a dedicated professional with extensive experience in implementation services and customer success, currently serving as an Implementation Services Senior Associate at LogicGate since March 2020, after progressing through various roles including Implementation Services Associate and Customer Success Analyst. Prior experience includes a position in Risk Advisory at EY and a role as an ACCC Service Desk Consultant at the University of Illinois at Chicago, where expertise in IT support and troubleshooting was developed. Additionally, Luis gained experience as a PropTech Intern at Propertista, focusing on customer acquisition and market research, and worked as an IT Computer Lab Assistant at Waubonsee Community College. Luis holds a Bachelor's Degree in Information & Decision Sciences from the University of Illinois Chicago and an Associate's Degree in Computer Science from Waubonsee Community College.
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