Melissa D.

Melissa D. has a diverse work experience spanning various industries. Currently, they are working as a Senior Product Support Analyst at LogicGate, where they utilize their expertise in flexible and user-friendly enterprise technology to enhance enterprise GRC programs. Prior to this, Melissa worked as a SWSC Forensic Speech Coach at Homewood-Flossmoor High School, where they helped students develop their public speaking and dramatic talents. Melissa also has experience as a Senior Software Support Technician at BigTime Software, Inc., where they provided time-tracking, billing, and project management software solutions to professional firms. Melissa served as a Customer Experience Manager at U.S. Xpress, Inc., one of the nation's largest asset-based truckload carriers, and later transitioned to the role of Customer Experience Support. Additionally, they worked as a Front Desk Manager at the University of Illinois Urbana-Champaign, where they contributed to creating meaningful experiences for residents. Melissa started their career as a Student Development Representative at the University of Illinois Foundation, where they played a key role in fundraising programs and opportunities for the University of Illinois System.

Melissa D. completed their Master of Education (MEd) degree in Diversity and Equity in Human Resource Development from the University of Illinois Urbana-Champaign. Melissa attended the university from 2020 to 2023. Prior to pursuing their MEd, Melissa obtained a Bachelor of Arts (BA) degree in English Language and Literature from the same institution, although the specific dates of enrollment are not provided. Additionally, they hold a LogicGate Power User Certification, which they obtained in August 2021 from LogicGate.