Jeff Woeber is a seasoned IT professional with extensive experience in solutions engineering, customer service, and technical support. Currently serving as a Senior Solutions Engineer at LogicMonitor since July 2016, Jeff specializes in SaaS-based performance monitoring for modern IT infrastructure, leveraging dashboards, forecasting, alerting, and reporting to enhance IT performance visibility. Prior to this role, Jeff was Vice President of Customer Service and Co-Owner at Smart Packager from January 2015 to July 2016, where efforts focused on marketing reseller services globally. Jeff's earlier tenure at Scalable Software spanned from February 2001 to December 2014, progressing from Technical Support Engineer to Senior Technical Service Engineer, where responsibilities included advising enterprise accounts on IT asset management solutions and overseeing technical installations and support. Jeff's career began at Convergys as a Lead Support Technician, resolving escalated issues for SBC Communications' internet service and web hosting.
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