John Ralston is an experienced technical support professional with a comprehensive background in customer support and technical implementation. Currently serving as a Technical Support Engineer at LogicMonitor since April 2022, John previously held roles including Support Consultant at Rialtas Business Solutions Ltd (September 2019 - April 2022) and Head of Technical Support at TaxCalc (August 2013 - April 2019). Prior to these positions, John worked as a Senior Implementation Consultant at CSH Managed Services (June 2012 - August 2013) and spent over 16 years at IRIS Software Group, where John progressed through various roles, including Technical Support Manager, overseeing all aspects of technical support and hosted implementations.
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