Joseph Brett is a seasoned Senior Premier Support Engineer at LogicMonitor, where responsibilities include resolving complex technical issues and collaborating with development teams to enhance client experience. Previously, Joseph held various technical support roles at LogicMonitor, providing guidance to junior team members and developing monitoring solutions. Prior experience includes serving as a 911 Call Taker for the City of Austin and a Patient Care Coordinator at Duke Medical Equipment LLC, where Joseph excelled in customer support and patient management. Joseph holds a Bachelor of Applied Science in Information Technology and is pursuing a Master of Business Administration in Information Technology Management at Western Governors University.
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