Justin Ellis is an accomplished professional with extensive experience in customer success and technical account management within the technology sector. Currently serving as an Enterprise Customer Success Manager and Customer Success Engineer at LogicMonitor since April 2017, Justin oversees key relationships and technical aspects for high-value clients, managing $5.7 million in annual recurring revenue and maintaining a strong focus on enterprise customer satisfaction and product adoption. Prior roles include positions at ScienceLogic, Zenoss, and Uplogix, where Justin honed skills in technical troubleshooting, customer advocacy, and account management. Justin holds a Bachelor of Science in Molecular Biology from The University of Texas at Austin, an Associate’s Degree in Local Area Network Systems and Network Administration from Austin Community College, and a Bachelor of Science in Business Administration from St. Edward's University.
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