Michael Lagon

Customer Success Manager

Michael Lagon is an experienced Customer Success Manager at LogicMonitor since December 2019, specializing in driving innovation in customers' monitoring modernization journeys. Previously, at Rackspace from December 2014 to April 2019, Lagon served as a Technical Account Manager, advocating for SMB and Enterprise accounts across the ANZ region while identifying growth opportunities. Lagon's extensive background also includes roles at BlackBerry as a Service Delivery Manager and NOC Team Leader, overseeing critical services for millions of subscribers, as well as leadership positions at Onetel and earlier experience at Activision and Commonwealth Bank. Lagon holds a Diploma in PC & Network Support from Mount Druitt College of TAFE and an Advanced Certificate in Computer Programming from Padstow College of TAFE.

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