Todd MacCallum serves as the Vice President of Customer Experience at LogicMonitor, overseeing North American Customer Success and Professional Services teams to enhance customer value and success with the company's Observability platform. Prior to LogicMonitor, Todd held the role of Vice President of Professional Services at Mindtickle, a leader in Sales Readiness, and was the Vice President of Customer Success at Salesforce.com, managing a significant portfolio of enterprise customers. Todd's early career includes leadership positions at IBM, Accenture, Syntel Inc, Infosys Technologies Limited, and Relyon Technology, emphasizing P&L responsibilities and project management in various industries. Todd holds an MBA in IT Management and International Business from the University of California, Irvine, and a Bachelor of Arts in Sociology from UC Santa Barbara.
This person is not in the org chart
This person is not in any teams
This person is not in any offices