James Andrade

Senior Cloud Support Associate, Shift Lead (Tier 2) at Logicworks

James Andrade has a diverse work experience in various roles and companies. James started their career at Action Pawn in 2013, where they worked as an IT Helpdesk, Sales, and Loan Clerk until November 2017. From there, they joined Rackspace as a Customer Service Specialist and later transitioned into the role of a Linux SysOps Administrator from November 2018 to October 2021. In February 2022, James joined Logicworks as a Cloud Support Associate (Tier 2) and quickly progressed to the role of Senior Cloud Support Associate, Shift Lead (Tier 2) in October 2022.

James Andrade began their education at Linux Academy in 2018, where they obtained a RHCSA (Red Hat Certified System Administrator) certification in Information Technology. Further, in subsequent years, James obtained various certifications such as the AWS Certified Solutions Architect – Associate, HashiCorp Certified: Terraform Associate, and RHCSA certifications. James also received certifications in AWS DevOps Engineer – Professional, AWS Security – Specialty, AWS SysOps Administrator – Associate, and AWS Developer – Associate from Amazon Web Services (AWS). Additionally, James obtained the Microsoft Certified: Azure Solutions Architect Expert certification from Microsoft and the Tanium Certified Specialist – Cloud Deployment certification from Tanium. In 2022, they earned the Gremlin Certified Chaos Engineering Practitioner (GCCEP) and Gremlin Certified Chaos Engineering Professional (GCCEPro) certifications from Gremlin. Lastly, James also obtained a SQL Primer Certificate of Completion from Linux Academy, though the specific month and year are not provided.

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