John G.

John G. has a diverse work experience spanning various industries. John recently held the position of Cloud Operations Specialist at Logicworks, starting in February 2022. Prior to that, they worked as a SOC Analyst at Motorola Solutions from April 2021 to February 2022.

From 2017 to 2021, John was employed at Rackspace, where they served as a Support Technician. In this role, they provided front-line support to customers through various channels and contributed to the creation of customer-facing articles. John also assisted with diagnosing and resolving issues related to Rackspace Cloud Servers, Block Storage, Load Balancers, and Images.

Before their tenure at Rackspace, John worked at Alamo Drafthouse Cinemas from 2009 to 2017. During this time, they held multiple roles including Server, Bartender, Trainer, Special Events, and Shift Lead. Their responsibilities included customer interaction, sales, and managing junior employees to ensure efficient operations and a positive guest experience.

John's earlier experience includes working as a Field Price Analyst at RetailData, LLC from 2007 to 2010. In this role, they conducted audits and price checks for retail clients to ensure pricing accuracy and competitiveness. Prior to that, they worked at HEB as a Competitive Price Specialist from 2001 to 2007, where they conducted store audits and gathered data on competitor pricing practices.

John's career began in the military, serving in the Marine Corps Recruiting as a Corporal-MOS 0621 Field Radio Operator from 2000 to 2007. John held responsibility for the welfare and training of junior Marines and was trained in using and maintaining various communication equipment.

Overall, John G. brings a wide range of skills and experience to their work, with expertise in cloud operations, support, customer service, pricing analysis, and military communications.

John G. completed their Master of Science degree in Information Technology with a Cyber Security concentration at The University of Texas at San Antonio from 2020 to 2021. Prior to that, they earned a Bachelor of Business Administration (BBA) in Computer Information Systems/Information Assurance and Security from Texas A&M University-San Antonio from 2015 to 2016. John also obtained an Associate of Arts (A.A.) in Business Administration from San Antonio College from 2014 to 2016.

In terms of additional certifications, John G. obtained the Microsoft Certified: Azure Fundamentals certification from Microsoft in April 2023. John also holds the AWS Certified Solutions Architect – Associate certification from Amazon Web Services (AWS), which was obtained in 2021. Additionally, they achieved the Amazon Web Services Cloud Practitioner certification from AWS in May 2019.