Michael Wheeler

Manager, Client Engagement at Logicworks

Michael Wheeler has a diverse work experience in the technology industry. Michael started their career at Rackspace in 2011, where they held various roles. Michael began as a Cloud Advisor, assisting customers with architecture recommendations and implementing solutions for distributed applications. Michael also played a key role in transitioning legacy applications to the cloud and promoting the adoption of new technologies.

In 2013, Michael became a Marquee/DevOps Technical Account Manager at Rackspace. In this role, they ensured top-notch support for new DevOps Automation Services customers and worked closely with them to solve issues and schedule upgrades and maintenance for their hosting solutions. Michael also provided partner contacts for monitoring, scaling, and managing hosting.

From 2014 to 2016, Michael served as a Senior Cloud Business Development Consultant at Rackspace. Michael focused on building relationships with current cloud customers, helping them expand their footprint and bring new workloads to the platform. Michael advised on infrastructure and application architecture, recommended solutions for distributed applications, and provided expertise on the entire Rackspace Managed Hosting portfolio.

In 2016, Michael joined Logicworks as a Service Delivery Manager. Michael continued in this role until 2022, during which they also took on additional responsibilities as a Client Engagement Manager and Project Manager. As a Manager of Client Engagement, they oversaw the engagement with clients and ensured their satisfaction with the services provided by the company.

Overall, Michael Wheeler has demonstrated a strong background in cloud technologies, customer engagement, and project management.

Michael Wheeler attended San Antonio College, but it is not specified when they started or finished their education there. Michael has not obtained any degree from the college. Additionally, Michael has multiple certifications including AWS Certified Solutions Architect – Associate, which they received from Amazon Web Services in March 2017, and ITIL and Google Adwords certifications from ITIL Certified. The exact month and year of obtaining the ITIL and Google Adwords certifications are not mentioned.

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Timeline

  • Manager, Client Engagement

    January, 2022 - present

  • Client Engagement Manager/Project Manager

    July, 2019

  • Service Delivery Manager

    December, 2016