Vincent K.

Vincent K. has a diverse work experience in the field of technology, starting with their current role as a Cloud Support Associate at Logicworks since May 2023. Prior to this, they worked at Amazon Web Services (AWS) as a Cloud Support Engineer I (Linux) from April 2022 to May 2023. In this role, Vincent specialized in Linux and provided architectural guidance and support for production-critical issues with Enterprise AWS customers. Vincent collaborated with internal support teams and subject matter experts for advanced system troubleshooting and ticket escalations during service outages. Vincent effectively communicated through multiple channels including telephone, email, live chat, screen sharing, and bridge conference calls.

Before their time at AWS, Vincent worked as a Network & Systems Technician at Copiague Public Library from June 2021 to March 2022. Here, they installed, maintained, and troubleshot network infrastructure and workstations for internal use. Vincent also led the modernization of the company's AD resources migration into Azure AD and configured and supported new network equipment installations including routers and switches, along with installing CAT6A cabling throughout the building.

Vincent's earlier experience includes working as a Field Installation Technician at USA12Volt from August 2017 to March 2021. In this position, they installed and configured network hardware to ensure optimal functionality for clients. Vincent conducted thorough diagnosis and documentation of network issues on-site, resolving complex problems promptly and efficiently.

Vincent K. is currently pursuing a Bachelor's degree in Cloud Computing at Western Governors University, with an expected completion date in 2022.

In terms of certifications, Vincent has obtained several additional certifications. In November 2021, they obtained the CompTIA Project+ Certification and ITIL Foundation Level certification. In April 2021, they received the Microsoft 365 Certified: Fundamentals and Microsoft Certified: Azure Fundamentals certifications.

Furthermore, Vincent has acquired multiple certifications from Amazon Web Services (AWS). In January 2022, they obtained the AWS Certified SysOps Administrator – Associate and CompTIA Cloud Admin Professional – CCAP Stackable Certification. Vincent also obtained the AWS Certified Cloud Practitioner in October 2021. Additionally, Vincent obtained the AWS Certified Solutions Architect – Professional certification in February 2023.

Vincent has also achieved various certifications from CompTIA. In January 2022, they obtained the CompTIA Cloud+ ce Certification, CompTIA Secure Cloud Professional – CSCP Stackable Certification, and CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification. In June 2021, they obtained the CompTIA Security+ ce Certification, and in March 2021, they acquired the CompTIA A+ Certification, CompTIA IT Operations Specialist – CIOS Stackable Certification, and CompTIA Network+ Certification.

Lastly, there is a mention of the Linux Essentials certification, but no specific details regarding the obtained month and year are provided.