Andrew Vayo

Andrew Vayo is an experienced leader in customer operations and support, currently serving as the Head of Enterprise Support at Logitech since November 2018, where responsibilities include creating and managing a global support department and significantly improving user satisfaction metrics. Prior roles include leading customer operations at Lighthouse AI, where Andrew built the customer support framework and launched an e-commerce store, and directing customer operations at Pebble Tech, achieving notable increases in efficiency and customer satisfaction. Previous experience includes supervisory positions at Google, where Andrew managed a large team of customer support representatives, and earlier roles in customer service and operational management in various organizations, including automotive and political campaign settings. Andrew holds a Bachelor of Science degree in Communications from Fitchburg State University.