Elisabetta Lipari

Elisabetta Lipari is an experienced professional in technical support and communication, currently serving as the EMEA Technical Support Manager at Logitech since September 2021. In this role, Elisabetta provides expert technical guidance to 12 Tier 2 agents and facilitates communication between Tier 2, Tier 3, and upper management, focusing on skill development and workflow optimization. Prior volunteer positions include Director of Communication for JCI Europe and JCI Ireland, where Elisabetta led social media engagement and community building. Previous experience at Concentrix involved managing a team and engaging with online communities, while earlier roles in various organizations encompassed communications, marketing, event management, and content strategy. Elisabetta holds a Master of Science in Marketing from the University of Buckingham and degrees in Business Communication and Advertising from Università degli Studi di Palermo.