Freeman Kwok

Freeman Kwok is a digital consultant with over 12 years of experience in digital marketing and management consulting. They specialize in customer experience strategy and solution delivery, having worked with clients in various industries such as retail, telecommunications, and hospitality. Freeman has held key roles in project management, solution architecture, and business analysis, notably as a Senior Manager at Deloitte Digital from 2016 to 2023. Currently, Freeman is the Business Capabilities Owner for Customer 360 & Engagement at Logitech, where they lead efforts to drive business growth through data-driven solutions.