Shrivatsa Aithal is a PMP-certified Project Manager specializing in Customer Experience and Knowledge Management, with expertise in CKM and KCS v6. They have held various roles at Logitech, including CX NPI Specialist and Sr. CX NPI Specialist, where they significantly improved content management processes, achieving a 90% reduction in manual efforts. Previously, Shrivatsa worked at Concentrix, managing escalations and engaging customers through various platforms during new product introductions. They hold a Bachelor of Engineering in Electrical and Electronics Engineering from B T L Institute of Technology Management.
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