William Matthew Workman is a seasoned professional with extensive experience in customer relations management, software development, systems integration, and business intelligence, currently serving as Sr. Systems Architect for CRM Applications at Logitech since October 2005. Workman has progressed through various roles at Logitech, including Sr. IT Lead and IT Operations Lead, where responsibilities included managing Oracle RightNow CRM, Lithium Forums, and Salesforce platforms. With a strong background in systems analysis, process improvement, and technical support, Workman has demonstrated adept organizational and problem-solving skills. Previous experience includes working in customer service roles at Zellers and Carleton University. Workman is pursuing ongoing education in Information Technology at Colorado State University Global.
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