Santosh Baral

Santosh Baral has extensive experience in customer support and operations, currently serving as the Director of Customer Support & Operations at Logpoint since January 2014, where responsibilities include providing high-level support and developing expertise in SIEM and Logpoint products. Prior to this role, Santosh held various technical positions, including IT Consultant at Aastha Network Pvt. Ltd., System Engineer, and Network Engineer in several organizations, focusing on IT solutions, network implementation, and maintenance. Academic achievements include a Master’s degree in Computer System and Knowledge Engineering and a Bachelor’s degree in Communication Engineering from the Institute of Engineering, alongside an intermediate degree in science from Kathmandu Model College.