Hugo Herrera is an experienced customer success leader with a proven track record across various industries. Currently serving as the Strategic Customer Success Manager for LATAM at LogRocket, Hugo manages customer relationships and supports Spanish-speaking clients to help them achieve their business objectives. Previously, during a tenure at Oracle, Hugo held multiple roles including Customer Success Manager, where responsibilities included overseeing customer journeys and ensuring alignment with specific business goals. Prior experience includes consultancy in leadership and organizational development at Stop At Nothing, Inc., and roles in sales management and financial services at MassMutual Financial Group. Hugo holds a B.S. in Mathematics from the University of Iowa and has a strong background in training, relationship management, and driving organizational effectiveness.