Bryan Kwan is an experienced operations and service desk manager with a strong background in enhancing operational performance and delivering superior customer service. Currently serving as the Service Desk Site Manager at Long View Systems since September 2021, Bryan previously held various leadership roles at Emerson Network Power and Emerson Automation Solutions, where responsibilities included team leadership and customer success management. Prior experiences also encompass operations management positions at viiz and G4S Secure Solutions, as well as significant tenure at TELUS, where Bryan improved sales and customer service metrics through data analysis and strategic planning. Bryan holds a Certificate of Science from Mount Royal University, obtained between 1999 and 2001.
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