Tom Okeefe

Tom Okeefe is currently a 1st Line Support Engineer at Lookers plc, responsible for processing support requests and ensuring timely resolution of issues. Previously, Tom served as a General Insurance Recruitment Consultant at DMD RECRUITMENT LTD, focusing on generating leads and matching candidates with opportunities. Tom has experience as a New Business Executive at Accident Credit Group Ltd, where responsibilities included monitoring repair dates and liaising with bodyshops. A significant tenure as a Senior Customer Service Advisor at WNS Assistance involved training employees and conducting audits, while earlier experience as a Customer Service Advisor involved coordinating vehicle repairs and processing claims. Tom began professional development with a Bachelor of Applied Science in Business, Management, Marketing, and Related Support Services from The University of Salford.