John Pander

Senior Customer Support Engineer at Lookout

John Pander has a diverse work experience spanning multiple roles and companies. John currently works as a Senior Customer Support Engineer at Lookout, where they provide advanced support for Lookout's Mobile Endpoint Security solution. As a technical lead on assigned accounts, they ensure the success of product integration, evaluation, deployment, and ongoing support.

Prior to their current role, John worked at Kindred at Home as a Senior MDM Engineer. John was responsible for planning and designing enterprise mobility systems and supporting 30,000 mobile devices on iOS and Android platforms. John managed the MobileIron environment for 15,000 devices, including configuration of new services and features.

Before Kindred at Home, John had a long tenure at Verizon Wireless. John held multiple roles during their time there, including Senior Member-Technical Staff - Enterprise Mobility, Sr Systems Analyst - Enterprise Mobility, and Manager - End User Support. In these roles, they were involved in planning, designing, and supporting enterprise mobility systems, managing server environments, and leading a team to support retail and business locations.

John's career started at GTE Wireless, where they worked as a Supervisor - PC & LAN Services and Administrator - End User Support. In these roles, they were responsible for maintaining computer systems, managing a group of analysts and administrators, providing help desk support, and making system changes in computer rooms.

Overall, John's work experience showcases their expertise in enterprise mobility systems, technical support, and team management.

John Pander's education history begins in 1981 when they attended Tallmadge High School. However, no degree or field of study is mentioned for this period. From 1983 to 1995, John attended The University of Akron, where they obtained an Associates degree in Programming Technology and a Bachelors degree in Information Management. In October 2018, they obtained a certification in Introduction to CyberSecurity from Global Knowledge institution.

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Timeline

  • Senior Customer Support Engineer

    April, 2022 - present

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