Jp Hersbach

Enterprise Customer Support Engineer at Lookout

JP Hersbach has extensive work experience in customer support and technical services roles.

Starting in 1989, Hersbach worked as a customer service representative for Vitalink Communications.

In 1995, they joined marconi, fore systems, and fore as an engineer and support engineer respectively.

In 2001, they became a Support Manager for EMEA at Com21.

From 2004 to 2009, they served as the Customer Support and Operation Manager EMEA at Packeteer, where they focused on building up the European support and training center and improving customer satisfaction.

In 2010, Hersbach joined MobileIron as a Customer Support Manager EMEA, responsible for building the partner support organization and expanding the support presence.

JP later became the Senior Manager Partner Support, focusing on the channel-driven organization, partner support management, and creating a top partner program.

From 2018 to 2019, Hersbach worked as the Technical Services Manager C2000 at Hytera Mobilfunk GmbH.

Currently, Hersbach is an Enterprise Customer Support Engineer at Lookout, starting in 2019.

JP Hersbach completed their education in a chronological manner. From 1977 to 1983, they attended Thomas More College Den Haag, although no specific degree or field of study was mentioned for this period. JP then proceeded to pursue a Bachelor's degree in Computer and Information Sciences and Support Services from 1983 to 1988 at De Haagse Hogeschool / The Hague University of Applied Sciences. It should be noted that no further information regarding their educational background was provided.

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Timeline

  • Enterprise Customer Support Engineer

    July, 2019 - present

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