Joaquin Pineda

Joaquin Pineda is a seasoned Customer Experience Leader and Certified Design Thinking Facilitator, currently serving as the Director of Customer Experience at Loop Global. With a strong background in managing global account relationships, Joaquin has held key positions at companies like Menlo Security Inc., OpenDNS, and CEVA Logistics, where they consistently drove customer success and nurtured inclusive team environments. Joaquin holds dual Bachelor's degrees in Raza Studies and International Relations and Affairs from San Francisco State University and is passionate about fostering diversity, equity, and inclusion within organizations.