Alexia Hejnicki

Alexia Hejnicki has a diverse work experience starting from their role as a Cashier at Walmart from November 2011 to July 2013. Alexia then worked as a ProMedica IT Service Desk Contractor at AssetWare from July 2013 to April 2014. Alexia continued their career at ProMedica, working as an Analyst I IT Service Desk from April 2014 to September 2015, providing computer support and data analysis. From September 2015 to December 2020, they worked as an Engineer I Window Server Patching at ProMedica. Currently, they are working at Loop1, where they started as a Managed Services Engineer I from December 2020 to July 2022. Alexia then progressed to the role of Managed Services Engineer II from July 2022 to September 2022. Alexia currently holds the position of Team Lead, Managed Services Engineering at Loop1 from September 2022 onwards.

Alexia Hejnicki received a Bachelor of Applied Organizational Technology degree in Information Technology from The University of Toledo in 2019. Alexia also obtained an Associate of Technical Studies degree in Information Technology from the same institution in the same year. Additionally, they have obtained several certifications, including Chorus Certification from ZoomInfo, Service Desk and Architecture & Design from SolarWinds, Learn the Basics of Regular Expressions Course from Codecademy, IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice, Learn SQL Course from Codecademy, ServiceNow Certified System Administrator from ServiceNow, SAM and NPM from SolarWinds, and front-end-foundations from Code School.