Ross McCafferty

Ross McCafferty is a skilled IT professional with extensive experience in support and maintenance roles. Currently serving as a Managed Services Engineer II at Loop1 since May 2022, Ross focuses on delivering comprehensive support for SolarWinds environments, conducting health assessments, and executing project initiatives. Prior to this, Ross worked as a Service Desk Analyst at esure Group, providing support across multiple locations. Ross's background includes a role as a Control Bridge Engineer at CGI and positions as both Level 1 and Level 2 Analyst at ACCESS LLP, where responsibilities included troubleshooting and managing IT issues for Glasgow City Council. Ross's career began as an ICT Support Analyst at Cordia, and education includes a Modern Apprenticeship in ICT.