Technical Support
About
The Technical Support team at Loopia is responsible for providing assistance to customers with web hosting and domain-related inquiries. They handle issues across multiple support levels, offering quick resolutions and technical guidance through first and second line support roles. Their goal is to ensure a seamless online experience for customers, aiding them in troubleshooting and optimizing their websites, emails, and online stores.
Team members
EA
Eden Allalouf
First Line Technical Support
ES
Emmelie Sjöström
Teknisk Support
IA
Itay A.
First Line Support/technician
JH
Johanna Hedbom
First Line Support
MZ
Martin Zetterling
Second Line Support Engineer
MB
Mathias Bergdahl
Second Line Support Technician
MM
Miroslav Mičić
First Line Support
TP
Tim Poutiainen
Secondline Support
The Org
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