Carolyn Rosa, PMP, is currently the Team Lead for Customer Onboarding at Loopio, where they utilize their strong background in Customer Service, Project Management, and SaaS Implementation. Previously, they served as a Bilingual Member Experience Coordinator at Achievers, consistently achieving high customer satisfaction scores, and as an Implementation Analyst at RLDatix, where they managed a large portfolio of projects and developed training materials. Carolyn also holds an Honours Bachelor of Administrative Studies in Business Administration and Management from York University and gained international experience during their studies at the Universitat de Barcelona. They are passionate about ensuring customer success and thrive in fast-paced environments.
This person is not in any offices