Carolyn Rosa

Carolyn Rosa, PMP, serves as the Manager of Customer Onboarding at Loopio since November 2021, previously holding the position of Senior Customer Enablement Manager. Prior to Loopio, Carolyn held various roles, including Client Success Manager at VersaPay and Implementation Analyst at RLDatix, where responsibilities included providing subject matter expertise during software implementation, project management, and documentation development. Carolyn began her career as a Bilingual Member Experience Coordinator at Achievers, ensuring exceptional customer support and maintaining high satisfaction scores. Additional experience includes roles at York University, Grupo Universal, and the International Students' Association at York, complemented by a Certificate in Project Management from the University of Toronto and a Bachelor's degree in Business Administration from York University.