Joey Jakob is a UX Research Manager with over 8 years of experience in research and service design in digital environments, currently leading Product Design Research at Loopio. Previously, Joey founded and directed UX research operations at Wattpad, achieving significant adoption rates and enhancing user research programs. With a track record of securing funding and driving innovative projects that have influenced substantial financial allocations, Joey blends systems thinking with empathy to create impactful research practices. They are currently expanding their technical skills through HTML/CSS and an Advanced Analytics course.
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