Shawn Williamson

Senior Customer Success Manager - Enterprise at Loopio

Shawn Williamson is a highly experienced Senior Customer Success Manager currently at Loopio since 2024, specializing in enterprise-level client management. With a robust background in customer success across various industries, Shawn previously managed a portfolio exceeding $2.5M at Level Access and drove technology integration at People.ai. Noteworthy success includes managing key relationships at Allocadia, where over $4.5M in ARR was achieved, and orchestrating impactful customer personalization projects at Sagarmatha, leading to significant incremental sales. Shawn’s early career included strategic roles at Baleen Group, emphasizing business process optimization, as well as various positions in marketing, CRM, and business development. Educational qualifications include an MBA focused on the Management of Innovation and an HBA in Urban Planning from McMaster University.

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