Vivian Chan is an accomplished professional in customer success and marketing, currently serving as a Senior Customer Success Manager for Enterprise at Loopio from January 2024 to February 2025. Prior experience includes a role as a Customer Success Manager at Dialpad from January 2022 to June 2023. Vivian's background includes extensive work at the University of Waterloo from May 2014 to January 2022, where various positions were held, including Assistant Service Manager for Interview Day Services, Community Relations & Events Coordinator, Room Booking Coordinator, Integrated Marketing Assistant, and Employer Services Representative. Additionally, Vivian contributed to Alcatel-Lucent as an Integrated Marketing Assistant in 2015. Vivian Chan holds a Bachelor of Arts in Speech Communication and Business from the University of Waterloo.
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