Loop helps brands build better customer relationships through one of the most fragile interactions: returns. 

E-Commerce

Loop

Loop's headquarters in Columbus, OH, United States

Jonathan Poma

Emma Dinning

Susanna Tuan

Olivia Harrell

Dan Anand

Kent Woodyard

Adam Tanksley

Mitchell Penko

Alex Kehl

Brent-Stig Kraus

Jill Londino

David Morgan

Kristen Kelly

Chris Long

This department focuses on onboarding, supporting, and enhancing the success of merchants throughout their engagement.

Merchant Success

This department is responsible for managing client relationships and driving revenue through sales initiatives.

Sales Department

The Engineering and Development team at Loop is responsible for designing and implementing innovative software solutions that enhance customer return experiences. This diverse group of engineers and technical leaders collaborates on front-end and back-end development, machine learning applications, and security measures, ensuring that the platform is both user-friendly and secure. Their work directly impacts how brands manage returns, ultimately fostering stronger customer relationships.

Engineering and Development

This department focuses on designing, coding, testing, and maintaining software applications.

Software Development

This department focuses on managing and designing product offerings to meet market needs.

Product Development

This department focuses on developing and maintaining strategic relationships with partners to drive business growth.

Loop

Org chart

Teams

Merchant Success

Sales Department

Engineering and Development

Software Development

Product Development

Partnership Management

Offices

Loop

Org chart

Teams

Merchant Success

Sales Department

Engineering and Development

Software Development

Product Development

Partnership Management

Offices

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