Ellie S.

Ellie S. is an experienced Global Customer Support Manager at LoopUp since July 2017, leading a team of 17 international support agents and voice engineers to deliver exceptional cloud telephony support to over 6,000 users. Previous roles include Member Support and Operations at The E-Car Club, where responsibilities included member onboarding and customer support site management, and Customer Happiness Team Leader at Perkbox, overseeing a team and developing customer support processes. Ellie also served as Global Customer Service Team Lead at EasyRoommate, managing a larger international support team and implementing training processes. Ellie S. holds a Bachelor's degree in Fine Art from London Metropolitan University and an FdA in Graphic and Spatial Design from the University of the Arts London.