Luke Wright is an experienced professional in service delivery and customer support, currently serving as Service Delivery Director at LoopUp since April 2022. Prior roles include Premier Services Manager - EMEA at Zoom and Global Head of Customer Support at LoopUp, where responsibilities encompassed leading support functions and enhancing customer experience for a wide range of clients. Earlier experience includes managing a virtual events operation during the COVID-19 pandemic at LoopUp, and holding positions such as Client Success Manager at DevOpsGroup and Global Service Desk Manager at MeetingZone. Luke has a strong foundation in customer service management, having previously worked at Dŵr Cymru Welsh Water and Logica.
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