Luke Wright

Luke Wright is an experienced professional in service delivery and customer support, currently serving as Service Delivery Director at LoopUp since April 2022. Prior roles include Premier Services Manager - EMEA at Zoom and Global Head of Customer Support at LoopUp, where responsibilities encompassed leading support functions and enhancing customer experience for a wide range of clients. Earlier experience includes managing a virtual events operation during the COVID-19 pandemic at LoopUp, and holding positions such as Client Success Manager at DevOpsGroup and Global Service Desk Manager at MeetingZone. Luke has a strong foundation in customer service management, having previously worked at Dŵr Cymru Welsh Water and Logica.