• LORD

Michelle Grabowski

Customer Experience Manager

Michelle Grabowski is a seasoned professional in customer experience and management with a diverse background spanning several roles in notable companies. Currently serving as Customer Experience Manager at Parker Lord since March 2024, Michelle has previously held significant positions at LORD Corporation, including Customer Service Manager and Shared Services Coordinator, where responsibilities encompassed payroll support, credit evaluations, and customer account management. Earlier experience at Giant Eagle, Inc. as Human Resource/Cash Office Manager involved supervising employees and enhancing customer satisfaction. Michelle holds a degree in Business, Management, Marketing, and Related Support Services from Penn State University.

Location

Erie, United States

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