Michel Cheung

Michel Cheung has extensive experience in technical testing and customer service across various roles and industries. Currently serving as a Technical Tester at Lorex Technology since May 2020, Michel tests functionalities of recorders, cameras, and home centers, manages firmware upgrades, and assists with quality assurance tasks. Concurrently, as a Keyholder at Lettieri Espresso Bar since November 2013, responsibilities include customer service, cashier duties, and supervisory tasks. Previous positions include an Associate at AGC Group and Salesforce Administrator at Infinite Analytics Inc., where Michel demonstrated skills in customer support, reporting, and programming. Educational background includes an Advanced Diploma in Electrical and Electronics Engineering from Seneca Polytechnic, a Bachelor's degree in IT from Estácio, and a Certificate in Computer Installation and Repair from Microcamp.