James Brooker is the Head of Customer and Business Operations at LoveAdmin, where they lead customer onboarding, account management, and internal tech systems while driving company-wide AI and LMS implementations. With a background in SaaS, logistics, retail, and leisure, James has been promoted three times in under two years at LoveAdmin and previously held managerial positions at David Lloyd, Aldi, and Amazon. They focus on data-led decisions and scalable processes to enhance customer retention and operational efficiency. James earned a First Class Honours degree in International Business with Organisational Leadership from the University of Sussex.
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