Kati Yee currently serves as Team Lead for Agent Success at Lower since May 2025. Prior to this role, Kati accumulated extensive experience at OJO Labs from February 2019 to May 2025, where responsibilities included Customer Service Team Lead, Senior Customer Support Representative, and Agent Relationship Manager. Kati also held the position of Account Strategist at XO Group Inc. from July 2018 to February 2019, and worked at Web.com from March 2015 to July 2018, progressing from Customer Care Specialist to Senior Support Specialist. Additionally, Kati's early career included roles at Yodle, Round Rock Independent School District, and YMCA of Greater Williamson County. Kati earned a Bachelor of Fine Arts in Theatre from Tarleton State University, attending Texas State University prior.
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