Jay Waters is the Senior Director of Financial Services at Lowe's Companies, Inc., where they focus on leading strategic financial initiatives. Previously, Jay held various leadership roles, including Director of Global Commercial Financing Operations at American Express and significant positions at The Home Depot, where they implemented innovative credit products and improved customer experience across multiple channels. With a background in banking and credit management, Jay's experience spans over three decades in the financial services industry, showcasing a strong commitment to driving operational excellence and customer satisfaction.
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