Mike A. Smith is a seasoned Program Manager at Lowe's Companies, Inc., specializing in service delivery and change management with over 20 years of experience in business and technology initiatives. They have successfully managed significant projects, including global deployments of Workday and IT Service Management, and led financial transparency initiatives. Smith has a rich background in the banking industry and has held key roles at organizations like Bank of America and IKON Office Solutions, focusing on program and project management, risk management, and team leadership. In their current role, they lead the deployment of the Paradox AI Talent Acquisition virtual assistant across U.S. stores and supply chain locations.
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