Peter Glass

Peter Glass possesses extensive experience in customer service and human resources, demonstrating a strong ability to enhance service delivery and operational efficiency across various roles. At Scotiabank, responsibilities included increasing digital adoption, achieving top customer service ratings, and leading a manager group to monitor daily operations. As Manager Communications, Peter developed strategic messaging and a campaign that significantly boosted sales. In the human resources domain, roles focused on employee relations, performance management, and HR systems management. Transitioning to Lowe's Companies, Peter continued to impact personnel matters, ensuring effective management and support in recruitment and employee relations.