Nathan Stern

Nathan Stern is an experienced customer success and account management professional with a career spanning over 16 years in various industries. Currently serving as a Customer Success Manager at LSports since August 2022, Nathan focuses on building relationships with customers to enhance product usage and ensure retention. Previously, as Head VIP Account Manager at Tangelo Games Corp., Nathan excelled in fostering personal connections with players and implementing promotions for VIP clientele. Nathan's leadership experience includes managing a team of VIP account managers at CG Solutions, where mentoring and training were key responsibilities. With a strong background in account management and client retention at companies such as RenProp and Landsec Compeg, Nathan has consistently achieved high retention rates and successfully navigated client negotiations. Educational qualifications include a Bachelor of Science in Geography from the University of the Witwatersrand, a certification in Sectional Title Scheme Management from the University of Cape Town, and a Data Analyst Expert certification from John Bryce.