Alex E. Santos is a Senior Engineer in Cloud & Infra Management at LTIMindtree, specializing in technical solutions and infrastructure management. Previously, Alex held various roles in technical support, including positions at Telefónica, Frubana, and Cisco, where they provided extensive customer service and incident management. Between 2017 and 2018, Alex worked as a Commercial Analyst and Service Desk Team Leader at Amadeus, focusing on operational efficiency and client relations. Alex began their career in help desk support across several companies, building a foundation in IT assistance and customer service. They are currently pursuing education at Universidad de Buenos Aires.
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